SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND ATLANTIS EVENTS, INC. UNDER THE AMERICANS WITH DISABILITIES ACT

D. Effective Communication: Auxiliary Aids and Services

28. Atlantis will promptly respond to cruise line passengers’ requests for Appropriate Auxiliary Aids and Services, including qualified interpreters, for individuals who are deaf, hard of hearing, or deaf-blind so that individuals with disabilities may participate in programs, services or activities on an equal basis with other passengers.  Atlantis will facilitate resolution of requests for Appropriate Auxiliary Aids and Services between passengers with disabilities and cruise line operators.

29. On request of passengers with disabilities in connection with their communications with Atlantis in the booking process and related pre-boarding communications, Atlantis will provide appropriate alternate formats, including one or more of the following: Braille, large print, audio recording, or accessible electronic format, compact disc, digital video disc, or via text message   While primary consideration will be given to the format requested by the guest, if one is specified, Atlantis retains discretion to choose the format, taking into account burden and expense on Atlantis.  Requests for such accommodation must be made with sufficient advance notice but not less than 2 weeks to allow Atlantis to obtain and provide material in an alternate format.