Accessible Dispatch Taxi Service App

You can't be included unless you're present and you can't be present unless you're able to get there. Inclusion happens when you start breaking down barriers. Accessible Dispatch is about expanding freedom, independence & equality in transportation.

Accessible Dispatch. At your service now. The new way to book a wheelchair-accessible taxi in Manhattan. No advance reservations necessary; available to you 24/7. Once our service is requested, we will dispatch one of New York City's wheelchair-accessible taxicabs directly to your pick-up location in Manhattan. Accessible Dispatch is available 24 hours a day, seven days a week, and requires absolutely no advanced reservations, although you may place an advance service order if you so wish.

There are currently 233 yellow wheelchair-accessible taxicabs operating in the City of New York. Each of these vehicles is equipped with GPS vehicle location equipment and is viewable by our call center dispatchers 24/7. Other services required passengers to make an accessible ride reservation a day or more in advance. Accessible Dispatch is an on-demand taxicab dispatch service, providing a taxi at your door at the time you want it without having to schedule in advance.

Manhattan's accessible taxi service has now been expanded to the NYC airports (JFK & LGA)! Getting an airport accessible taxi is as easy as 1-2-3! You can book online, use the WOW app, call 311, call the dispatch center at 646-599-9999 or text a request to 646-400-0789.