Product Description
Easy way to provide ordering access for all your customers.
OrderAssist™ offers a convenient and easy way for customers who are deaf, hard of hearing or with a language barrier to place an order at a fast-food restaurant or when using a drive-thru. Approximately 15% of American adults (37.5 million) aged 18 and over report some trouble hearing according to National Institute on Deafness and Other Communication Disorders (NIDCD). Also it is estimated that about 50 to 70 percent of fast food sales come through the drive-thru windows.
For the Drive-Thru
Customers in the drive-thru review your menu board and using our large BigBell™ system alert the staff with a tone signal that they will be pulling forward and ordering in an alternative way. Once at the window, they fill out the order form and hand it to the server. Returning customers at the counter and the drive-thru can prepare their order forms in advance and cut down on service time.
- For the Inside Counter
Customers use forms and pens to write out their order at the counter. We can provide these products personalized for your restaurant.
OrderAssist™ Product Specifications
OrderAssist™ products are simple, affordable and easy to install.
The complete system includes:
- BigBell™ Transmitter: Consistent with ADA law and passes Department of Justice “fist test”. Wired or Wireless ChimeReceiver is easily heard by all employees.
- Steel J-Bar for proper mounting of BigBell™, reinforced to handle abuse
- Order Forms: customized for your business
- Pens: customized for your business
- Counter Organizers for Order Forms and Pens
- Customized Signage to be placed appropriately for employees
- Training Materials and Instructions for staff/employees
Choose from a wired or wireless option.
Related Keywords
Related Section Numbers
- 28 CFR Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services (2010 ADA Title II Regulations with amendments issued through Aug. 2016), (1)
- 28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (2010 ADA Title III Regulations with amendments issued through Dec. 2016), (1)
- 28 CFR Part 35, Appendix B: 1991 ADA Title II Regulations Preamble and Section-by-Section Analysis, (1)
- 28 CFR Part 36, Appendix C: Guidance on ADA Regulation on Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (2010 ADA Title III Regulations: 1991 Preamble and Section-by-Section Analysis), (1)
- 28 CFR Part 35 Nondiscrimination on the Basis of Disability in State and Local Government Services (1991 ADA Title II Regulations), (2)
- 28 CFR Part 36 Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (1991 ADA Title III Regulations), (1)
